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Northeast Stonewriters main goal is prompt customer service. Your call, if un-answered, will be returned within 30 minutes. The engraving you ask us to complete, will be finished within a couple days. Should you inquire at a monument or memorial company about lettering, they will surely not provide a definitive timetable. Your work will be sub-contracted (most times) to someone who will engrave the stone whenever they are in the area. In most cases, this will range from 3 weeks to 3 months. Be sure to inquire about completion times. This is a transparent company, and will inform you about all costs associated with the work to be done in any cemetery.